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Aldrin has been with Legal Support Help for more than three years, he was initially assigned to a personal injury law firm as an intake, bills and records admin. When the project ended, he was re-endorsed to another law firm handling mass tort cases and was in-charge of requesting military and medical records, verifying insurance and claim information.

CLIENT FEEDBACK:

Aldrin

Tasks:
  • Schedule and conduct long intake

  • Convert lead to matter in NEOS

  • Outbound calls to follow up missing information

  • Request military, medical records and bills

  • Review, organize, and upload documents

  • Draft and send LORs and drop letters

Facts:
  • He has 3 years of experience in the call center industry and handled telco and financial accounts.

  • He had a degree in Electrical Engineering.

  • He enjoys motorcycle rides, basketball, and cooking for his loved ones.

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