Legal Support Help
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Legal Support Help

VAs Success Stories

We are not just client-oriented. We also ensure that our Virtual Assistants receive the best possible training, support, and incentives so they can continuously grow their career with us and build a long-term relationship with their assigned clients.

“I started with Legal Support Help as a complete newcomer to the virtual assistant industry. At first, I was hesitant because I had no prior knowledge or experience in the field. However, LSH provided comprehensive training that equipped me with everything I needed to succeed.

The knowledge and skills I gained during training have been invaluable in my role as a Virtual Legal Assistant in pre litigation. Through LSH, I have grown not only in my career but also as a person. I have expanded my knowledge, strengthened my skills, and continue to learn and improve every day.

One of the things I appreciate most about LSH is the continuous support they provide. The monthly check ins help me stay on track, receive valuable feedback, and identify opportunities for growth. I am truly grateful to be part of Legal Support Help and look forward to many more years of learning, growing, and succeeding with the team.”

Transitioning from the BPO industry to remote work as a legal virtual assistant meant stepping completely out of my comfort zone. What drew me to Legal Support Help was the sense that I could grow professionally without losing sight of my own values.

The culture here is unmatched. I can safely say the supportive culture here is real. Everyone is valued, and access to quality paid training and upskilling has been a great help in letting me do my work effectively. It’s been a year of honest growth, and the opportunities are still open.

Since I started working as a virtual assistant, I’ve felt supported by LSH. This is my first job as a virtual assistant, and my life is changing. I’m less stressed about commuting to an office during rush hour, I have more time to spend with my girlfriend and family, and I haven’t had any issues with deposits. My point of contact has always been supportive during emergencies, and I feel confident that the team can be trusted with any task.

Working with Legal Support Help has been such a rewarding experience. It has given me the opportunity to grow professionally while still having the flexibility to spend quality time with my family and maintain a healthy work-life balance.

Through LSH, I’ve gained not only valuable experience as a Virtual Assistant but also confidence, stability, and a strong support system. The guidance, encouragement, and opportunities I’ve received have helped me grow both personally and professionally.

What I appreciate most about LSH is the genuine sense of community. It feels like more than just a staffing agency—it’s a team that truly cares about its people and wants them to succeed. Being part of the LSH family has been an amazing journey, and I would gladly recommend it to anyone looking to build and grow their career as a Virtual Assistant.

Working with Legal Support Help has been a positive experience for me, both professionally and personally. Aside from the entry-level training I received when I started as a VA in 2023, I have also been given opportunities for upskilling, continuous guidance, and support that have helped me grow in my VA career. What I appreciate most is that the company genuinely cares about its people. During difficult times, the management has been understanding and supportive, making me feel valued not only as a VA but also as a person. I also appreciate the effort LSH makes to recognize and celebrate its team through simple yet meaningful gestures that make us feel acknowledged and appreciated. Beyond client placement, LSH continues to provide support, guidance, and learning opportunities whenever needed. I am grateful to be part of a company that encourages growth, fosters a supportive work environment, and genuinely cares about the success and well-being of its Virtual Assistants.
Legal Support Help gave me the opportunity to build a rewarding career. Since joining LSH, I have developed new skills, gained experience in the legal field and grown both professionally and personally. I am thankful to be part of such a supportive community.

Joining LSH as a Virtual Assistant was one of the best decisions I’ve made. 🙌

The training and support didn’t just teach me legal support skills — they helped me grow technically too, since I’m part of IT. I got to sharpen my coding skills along the way, which I genuinely love doing, and that kind of investment gave me real confidence in my work. And it’s more than a staffing agency; it’s a community that actually checks in, celebrates wins, and pushes you to grow.

Beyond the workstation? More time with my family, a schedule that works for my life, and a career I didn’t have to uproot everything for.

If you’re thinking about a VA career, LSH is where I’d start.

Working with Legal Support Help (LSH) has been an absolute game-changer for my career. I’ve had the ultimate freedom to work from home—or literally anywhere—while building a solid, long-term relationship with my client. LSH doesn’t just match you with a client and disappear. They genuinely care about your growth, constantly checking in to make sure you have everything you need to crush your goals and be the most effective VA possible. Plus, the benefits are amazing! They always have my back and make sure my client hears and addresses my needs. They take care of us with awesome benefits like an HMO, paid holidays, incentives, and vacation leaves. If you’re looking for a supportive remote team that actually invests in you, LSH is the place to be!
LSH gave me my very first opportunity to become a virtual assistant. They taught me the skills that are useful and crucial for my current employer today. I couldn’t even imagine how hard it would have been without the quality of their trainers. In addition, but no less important, when I faced difficult situations and felt like everything was going wrong, the team was the first light in the darkness. They motivated me, and that fire increased my confidence, which guided me to become the legal assistant I am today. I highly recommend joining our team and becoming a top-notch worker for the legal industry.
I was given the opportunity to join LSH as a Social Media Specialist and help grow the company’s online presence. At the time, I had little to no experience in social media management, so the transition came with a lot of learning and challenges. What made the difference was the support I received along the way. The team guided me, and gave me room to grow. Nearly four years later, I’m still managing LSH’s social media platforms, while the friend who referred me has successfully gone on to work directly with a client. What has kept me here is the culture of support. The leadership genuinely cares about both the success of the organization and the well-being of its employees. It’s reassuring to know that you’re not navigating your career alone and that maintaining a healthy balance between work, family, and personal well-being is encouraged. That’s something I’ve always appreciated about LSH.
My journey with Legal Support Help has been incredibly rewarding. I have been with LSH for almost a year now, serving as a Case Manager, and throughout that time, I have experienced both personal and professional growth. What I appreciate most about LSH is the trust and opportunities they provide to Virtual Assistants. From the beginning, I felt supported and valued, which helped me build confidence in my role and continuously improve my skills. Working as a Case Manager has allowed me to gain valuable experience in the legal field, strengthen my communication and organizational abilities, and develop a deeper understanding of client service and case management. Beyond career growth, being part of LSH has given me the opportunity to work with talented professionals, learn from different experiences, and become a more confident and capable version of myself. The company has created an environment where VAs are encouraged to grow, take ownership of their work, and strive for excellence. I am grateful to be part of a community that genuinely cares about the success of its team members. Legal Support Help is more than just a staffing agency—it is a place where professionals are given the opportunity to develop their careers while feeling supported every step of the way. Thank you, LSH, for the opportunities, guidance, and support since joining the team nearly a year ago. I look forward to continuing to grow, learn, and contribute as part of the team.
Before joining LSH, I spent several years working in the call center industry. While I learned a great deal about customer service, communication, and handling challenging situations, I knew I wanted to explore opportunities that would allow me to grow both professionally and personally. When I transitioned into becoming a Virtual Assistant, everything felt new and unfamiliar. LSH helped make that transition smoother by connecting me with opportunities where I could learn, develop new skills, and gain confidence in my abilities. Through the clients and projects I have worked on, I have expanded my knowledge far beyond customer service and have gained valuable experience in administrative support, case management, data entry, and client communications. One of the things I appreciate most about LSH is the sense of community. It never felt like I was simply being placed in a role and left to figure things out on my own. There has always been support, encouragement, and a genuine desire to see Virtual Assistants succeed. Knowing that there are people who are willing to help and guide you makes a huge difference, especially when you are building a career in a new field. The impact of becoming a VA goes beyond work. It has given me greater flexibility, more time with my family, and the opportunity to create a better balance between my personal and professional life. It has also given me confidence that I can continue to grow, take on new challenges, and build a long-term career doing meaningful work. Looking back, transitioning from a call center agent to a Virtual Assistant was one of the best decisions I have made. I am grateful to LSH for opening that door and for being part of my journey. The experience has helped me grow not only as a professional, but also as a person.

Working with LSH has been a great experience! The management is supportive, approachable, and creates a positive, non-toxic work environment. I love that there’s no unnecessary pressure when it comes to completing tasks, which helps me stay productive and enjoy my work.

What I appreciate most is the work-life balance. LSH has given me the opportunity to grow as a VA while still having time for myself and my family. It’s refreshing to be part of a team that values both professional growth and personal well-being.

Every Success Story Starts With the Right Support

At Legal Support Help, we believe every successful Legal Virtual Assistant is supported by the right training, mentorship, and opportunities to grow. From onboarding to continuous professional development, we provide the guidance and resources needed to help our team succeed in a fast-paced legal environment.

As our Virtual Assistants gain experience, they build stronger relationships with their assigned law firms, develop specialized skills, and take on greater responsibilities. We’re committed to helping our team build rewarding, long-term careers while making a meaningful impact for the clients they support.

If you have what it takes…

JOIN OUR GROWING TEAM!

GENERAL VIRTUAL ASSISTANT

Reports to

Primary

Assigned Law Firm or Medical Facility

Secondary

Legal Support Help Accounts Supervisor

Status

Project-based, Part-time, or Full time

Schedule

Flexible to work across U.S. time zones (EST, CST, MST, PST)

(may very depending on client hiring requirements)

Legal Virtual Assistant
Qualities clients are looking for:
  • Strong Compliance & SOP Adherence
  • Highly Accountable
  • Detail-Oriented
  • Adaptable & Flexible
  • Reliable & Dependable
  • Clear Communicator & Transparent
  • Persistent & Follow-Through
  • Proactive Problem-Solver & Taking Ownership
  • Effective Time Manager & Results-Oriented
  • Focused on Continuous Improvement & Quality
  • Committed to Learning & Growth
Qualification Requirements:

Educational Attainment

  • Bachelor’s degree in any Science-related field, preferably in Legal, Business, Medical, Engineering, Computer/Information Technology, or other related disciplines.
  • Vocational or technical courses in relevant fields will also be considered
  • For candidates who are undergraduate (incomplete degree), a minimum of 1 year of relevant work experience is required, with 2 years or more preferred.

Preferred Industry Experience

  • Legal Services
  • Business Management / Professional Services
  • Real Estate
  • BPO / Business Process Outsourcing
  • Call Center / Contact Center Operations
  • Insurance
  • Healthcare / Medical Services
  • Hospitality / Customer Service
  • Other industries involving call handling, client/customer support (B2B or B2C), or general administrative assistance.
Skills and Competencies:
  • Excellent verbal and written English communication with minimal accent
  • Proficient in Google Workspace, Microsoft Office, and other business applications.
  • Quick learner, adaptable to new tools and software.
  • Strong research and problem-solving abilities.
  • Highly organized with effective time management skills
Tasks coverage:
  • Reception
  • Email and file magement
  • Data entry and documentation
  • Intake & lead management
  • Client communication
  • Insurance communication
  • Provider communication
  • Bills, records, and documents requests and follow ups
  • Draft correspondence & legal documents
  • Checklist audits
  • Case management
  • Deadline monitoring and call reminders
  • Appointment setting and calendar management
  • Time & expense entries
  • Billing & invoicing
  • Marketing & Social Media
  • Executive / Personal assistance
  • Other ad hoc tasks as assigned, such as research, online purchasing, and travel or accommodation arrangements.
IMPORTANT INFORMATION:

Legal Support Help serves various areas of law and medical facilities.

LSH provides paid, law firm-standard training, including advanced upskill. Client onboarding is subject to demonstrated aptitude during training, relevant work experience, and the outcome of client interviews. Work hours may vary depending on your skill progression and your ability to support clients across a range of tasks, and may also depend on the size and needs of the law firm.

WORKSTATION AND EQUIPMENT REQUIREMENTS

Workstation:
  • Dedicated and Secure Area: A quiet, private area free from distractions such as loud noises from karaoke, chickens, family members, neighbors, or public spaces. The workspace should support secure operations, including the use of VPNs, secure file storage, and other measures to protect sensitive client information, ensuring confidentiality and
    productivity.
  • Ergonomic Setup: A comfortable chair and desk at the proper height (eye level), with adequate lighting air circulation, and temperature control (fan, cooler, or AC) to support long hours of focused and productive work.
  • Professional Environment for Virtual Meetings: A well-lit background, minimal to no noise, and properly positioned camera and microphone for client calls and video conferences. The workspace should be free from visual distractions at the background such as clutter, hanging clothes, visible beds with someone sleeping, children playing around, or pets beside keyboards. For a professional appearance, it is recommended to use the company-provided virtual background during meetings.
  • Organized & Efficient Workspace: A well-structured, clutter-free workspace, free from distractions such as TVs, busy dining areas, or background chatter. This fosters focus, enhances mental clarity, and ensures accurate and efficient handling of documents and information.
  • Reliable Technology Setup: A computer with an updated operating system, and all necessary software to securely manage confidential client information, legal documents, and case management tools and a high-speed internet.
Internet Connection:
  • Download Speed: 50 Mbps or higher
  • Upload Speed: 10 Mbps or higher

Run a speed test at https://www.speedtest.net/

(A backup internet connection should match the primary connection to avoid downtime during critical tasks.)

Equipment:
  • Primary Desktop/Laptop (A backup desktop/laptop of similar specifications is recommended to ensure uninterrupted work in case of hardware failure.)
RAM:
  • Minimum: 8 GB (for basic multi-tasking and standard applications)
  • Recommended: 16 GB or higher (for running multiple browsers, tools, and video conferencing simultaneously)
CPU (Processor):
  • Minimum: Intel i5 (8th Gen or higher) / AMD Ryzen 5
    equivalent
  • Recommended: Intel i7 / AMD Ryzen 7 or higher for smoother multitasking
Storage:
  • Minimum: 256 GB SSD (Solid State Drive) for faster boot-up and application loading
  • Recommended: 512 GB SSD or higher, or SSD paired with HDD for additional storage
  • SSD is highly preferred over HDD for speed and reliability.
  • Second monitor: To enhances multitasking and efficiency by allowing simultaneous access to multiple applications and documents.
  • Headphones / Headset: A noise-cancelling over-ear or on-ear headset with a built-in microphone. A USB wired connection is preferred for stability, though a high-quality Bluetooth wireless headset is also acceptable.
    Always test the headset in your workspace with your internet setup to ensure clear audio with no lag, echo, or interference during calls.
    • Webcam: Resolution of 1080p (Full HD) minimum; 720p can work but may appear less sharp.
IMPORTANT INFORMATION:

As a virtual assistant, your equipment and internet are your tools for success-investing in the right specifications and proper setup is essential.

START YOUR CAREER WITH US! ​

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