Mass Tort
Mass tort campaigns move fast and fluctuate in work volume—dedicated virtual assistants allow you to scale capacity instantly without the delays of sourcing talent or the risks of disruption from sudden workforce changes or large-scale layoffs. We provide foundational mass tort training across plaintiff intake, document requests and follow-ups, client communication, settlement computation, and disbursement processes—with a strong focus on accuracy and strict adherence to tight deadlines, while maintaining the flexibility to adapt and support different projects as needed.
- Vetted VAs
- Multi-Skilled VAs
- Pre-Trained VAs
- English–Spanish VAs
Full Case Coverage
Intake to Settlement
Faster Case Progress
Completion of Plaintiff Fact Sheet
High-Volume Call Handling
Consistent follow-ups on requirements
Flexible Workforce
After-hours to Weekend Overtime
Mass tort cases shouldn't keep your team buried in intake and follow-ups
Our VAs can handle high-volume screening, eligibility checks, and client coordination so you can focus on building stronger cases and driving faster filings.
High-Volume Intake & Lead Management
Our VAs can handle large-scale inquiries, intake calls, and eligibility screening to ensure no potential claimant is missed and every lead is properly qualified and tracked.
Faster Case Progression & Documentation Support
Our VAs can complete a volume of Plaintiff Fact Sheets, follow-ups, and document collection to keep cases moving quickly toward filing readiness without delays or bottlenecks.
Improved Workflow Efficiency & Attorney Focus
By managing repetitive administrative tasks and client coordination, our VAs can free up you and your legal teams to focus on case strategy, mass tort campaign development, and maximizing settlement outcomes.
Everything You Need. One Complete Solution.
From the moment a lead calls to final disbursement, our VAs handle every administrative touchpoint.
Intake/client management
- Qualify and chase potential plaintiffs/claimants.
- Organize leads database and monitor status in a spreadsheet.
- Draft and send client intake letters and fee agreement packet.
- Follow-up clients with documents for e-sign and missing information.
- Assist clients in completing intake questionnaires (e.g. Plaintiff Fact Sheet (PFS)).
- Draft and submit complaints (e.g. Plaintiff Profile Form (PPF) / Short Form Complaint (SFC) for filing.)
- Create projects and data on case management systems.
- Collect answers for impact questionnaires.
- Call clients for monthly case updates.
- Chase MIA clients.
- Coordinate with co-counsel.
- Bilingual (Spanish) can assist with translation of calls and documents.
Bills and records admin
- Research and locate medical facilities and clinics visited by clients.
- Call providers to verify document request procedures to avoid rejected requests.
- Assist in drafting and sending needed documentation (e.g. cover letter, HIPAA, PHI) to providers.
- Request client's relevant medical records, admission, and discharge summaries, and preoperative reports through call, fax, or e-portals (e.g. AdvanceMD, ChartSwap, CIOX, ShareCare).
- Closely monitor sent requests to ensure positive turnaround within the lead time.
- Review and audit received documents for missing fields and signatures.
- Document conversion, extraction, redaction, renaming, saving, and uploading.
- Organize file location in a spreadsheet.
- Assist in records review, chronology, bill itemization, and medical summary.
Simple Onboarding. Seamless Integration.
Get your dedicated VA team up and running in less than a week.
1- Discovery Call
We learn your workflows, case types, and specific needs.
2 - VA Assignment
We learn your workflows, case types, and specific needs.
3 - System Setup
We integrate with your case management system and processes.
4 - Go Live
Your VA team starts handling calls, intake, and admin work.
Ready to Scale Your PI Practice?
Schedule a free consultation to see how our VAs can transform your firm's operations.