SEARCH

Recent Blogs

Aldrin

Read VA Profile:

Aldrin has been with Legal Support Help for more than three years, he was initially assigned to a personal injury law firm as an intake, bills and records admin. When the project ended, he was re-endorsed to another law firm handling mass tort cases and was in-charge of requesting military and medical records, verifying insurance and claim information.

Facts:
  • He has 3 years of experience in the call center industry and handled telco and financial accounts.

  • He had a degree in Electrical Engineering.

  • He enjoys motorcycle rides, basketball, and cooking for his loved ones.

Tasks:
  • Schedule and conduct long intake

  • Convert lead to matter in NEOS

  • Outbound calls to follow up missing information

  • Request military, medical records and bills

  • Review, organize, and upload documents

  • Draft and send LORs and drop letters

CLIENT FEEDBACK:
  • “Our virtual person, Aldrin, is a conscientious worker. Always stepping up to help wherever needed. He learned quickly how to navigate our systems and how our firm operates. Aldrin was a positive asset to our firm.” – Debi, Attorney

  • “Aldrin is fabulous to work with. He is always willing and ready to help me with any work I may need assistance on. Aldrin is a great asset to our team and I look forward to the times I am able to work with him.” – Rebecca, Attorney

  • “Aldrin is a tremendous asset to our firm. He is ready to help out and complete any tasks we need to get done. He is able to see a file and know what needs to be done and what needs to be followed up on and takes the initiative to complete everything he can.” – Debi, Attorney

FILL IN THE INFORMATION

Marketing by