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Arlene

Read VA Profile:

After her intensive training with Legal Support Help, she was assigned to an Estate Planning Law Firm located in Maryland as an Intake Coordinator for over a year now.

Facts:
  • 5 years of combined experience as a customer service representative.

  • Her passion for communication and teaching led her to tutor online for nearly seven years.

  • She was a Psychometrician.

Tasks:
  • Qualify prospective clients

  • Schedule consultation appointments

  • Draft intake forms

  • Data entry and file organization in CMS

  • Onboard new clients

  • Prepare deeds and other legal documents

CLIENT FEEDBACK:
  • “Arlene is an incredible virtual assistant and a great asset to our estate planning/probate law firm. She is a team player, compassionate, and always eager to take on new opportunities! She has been an invaluable member of our team for the past year.” – Kimberly, Operations Manager

  • “We love Legal Support Help and the gift that has been Arlene. She’s a breath of fresh air in a sea of candidates we had for our intake specialist. She integrated wonderfully into our group, is hardworking, thoughtful, and a pure delight to have on board.” – Erica, Attorney

  • “Arlene is an effective part of our team, as demonstrated by her willingness to help out and contribute as required. As well as lend a helping “call” when needed at other times. I truly enjoy working with her and believe she is a great asset to our team!” – Cierra, Paralegal

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