After her intensive training with Legal Support Help, she was assigned to an Estate Planning Law Firm located in Maryland as an Intake Coordinator for over a year now.
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CLIENT FEEDBACK:
“Arlene is an incredible virtual assistant and a great asset to our estate planning/probate law firm. She is a team player, compassionate, and always eager to take on new opportunities! She has been an invaluable member of our team for the past year.”
- Kimberly, Operations Manager“We love Legal Support Help and the gift that has been Arlene. She’s a breath of fresh air in a sea of candidates we had for our intake specialist. She integrated wonderfully into our group, is hardworking, thoughtful, and a pure delight to have on board.”
- Erica, Attorney“Arlene is an effective part of our team, as demonstrated by her willingness to help out and contribute as required. As well as lend a helping “call” when needed at other times. I truly enjoy working with her and believe she is a great asset to our team!”
- Cierra, Paralegal“Arlene is always so helpful and polite. Such a pleasure working with her.”
- Annette, Drafting Assistant“Arlene is the best!”
- Theresa, General Manager“I have been very happy working with Arlene from Legal Support Help. She is very attentive to our clients and her work is accurate and reliable. Our clients often say they are impressed with the service they receive from her. She has been a wonderful addition to our team.”
- Sharon, Attorney“Arlene is our VA and she is just wonderful! She cares about our clients and ensures that everyone gets the upmost professional attention. I don’t know where we would be without Arlene’s optimism and knowledge. She has been a wonderful asset!!”
- Susan, Office Manager
Arlene
Tasks:
Qualify prospective clients
Schedule consultation appointments
Draft intake forms
Data entry and file organization in CMS
Onboard new clients
Prepare deeds and other legal documents
Facts:
5 years of combined experience as a customer service representative.
Her passion for communication and teaching led her to tutor online for nearly seven years.
She was a Psychometrician.