Irish is one of our virtual assistants who has been managing two clients for three years now. She is a bills and records admin by day for a personal injury law firm in Missouri and a timekeeper and invoice admin by night for a family law firm in South Carolina.
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Irish
Read VA Profile:
Facts:
She had two years of experience in technical support and customer service.
She is a licensed financial advisor.
She is passionate about photography and video editing.
Tasks:
Review client email for time entries
Generate and
send invoicesCall clients to collect payments
Draft and send medical bills and records requests
Call providers to follow up on requests
Draft medical summaries
CLIENT FEEDBACK:
“Organization is a key component of keeping my office running smoothly. Irish really helps keep our GDrive folders organized and our expense documents separate. She also helped keep our non-billable hours organized and did it correctly the first time. All her efforts have contributed to my firm running smoothly by providing a good foundation for our various processes. She’s great!” – Bryan, Attorney
“Irish works so hard to make sure that tasks get done. Her persistence helps get things moving even when certain tasks are being deliberately obstructed, and I really appreciate it. Her efforts help get tasks done no matter what. Thank you!” – Genavieve, Attorney
“I wouldn’t be able to get nearly as much done in my day without Irish, our VA from Legal Support Help. My firm has used this service for three years, and Irish is the best VA ever! Not only does she do an outstanding job of processing urgent bills and records requests, but she’s also extremely thorough. She has caught mistakes before documents have been sent out and saved us a headache later down the line.” – Jennifer, Intake Manager