Isis is a Spanish bilingual who started her career with a Florida-based business law firm as a part-time intake specialist. She also assists another client through Legal Support Help as a bills and records assistant for a personal injury law firm located in Connecticut, which eventually hires her directly.
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Isis
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Facts:
She has 4 years of experience in the medical field.
She is a registered Nurse.
She plays softball on the weekends to keep herself physically fit.
Tasks:
Handle inbound and outbound calls
Conduct intake with potential and signed clients
Generate, send, and follow up invoices to collect payments
Communicate with clients to follow up on requirements
Coordinate with providers to request medical bills and records
Translate documents, emails, and calls
CLIENT FEEDBACK:
“Clients specifically compliment Isis and the intake process they experienced with her. She does a great job! Isis is a great team player, and we are glad to have her.” – Samuel, Partner
“Isis is amazing, even when we were away, she’s reliable and takes care of our work with so much enthusiasm. There was a time when we closed four clients in a month and she helped close one on that day. She does an awesome job with closing leads. She’s excellent and a true asset to the firm.” – Tabitha, Co-Managing Partner
“Clients love her; she is very personable, friendly, and handles clients so well. They love her. We are definitely happy with her work, and she goes beyond our expectations. We could not ask for more, and we wish we had her sooner!” – Jaclyn, Associate Attorney