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Lorie

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Lorie has been with Legal Support Help for over a year. She was assigned as a Medical Virtual Assistant for a personal injury law firm focused on motor vehicle accidents located in South Carolina. Her main tasks are bills and records requests, payments, and disbursements entries.

Facts:
  • She has 6 years of combined work experience in the pastries market, customer service and tele sales.

  • She holds a diploma in Professional Baking and Pastry Arts.

  • When she’s not baking, she’s hiking.

Tasks:
  • Request and follow up medical records and bills

  • Review records and verify billing documents

  • Balance verification

  • Draft and send reduction requests

  • Send requests for pro-rata settlements

  • Invoice clients on bills and records charges

CLIENT FEEDBACK:
  • “Lorie is an awesome team member, she is dedicated to her craft and responsibilities. Her attitude and mindset make her a true asset!” – Leo, Director of Legal Operations

  • Lorie has been of great help to the firm, allowing us to reach our goals. She has shown commitment and willingness through her process and has adapted outstandingly well to the CORE values of the company. Lorie has been such a game-changer that the company is now regularly achieving its goals, thanks to her contributions,. She’s definitely wonderful!” – Rafael, Legal Assistant

  • Working with Lorie has been an absolute pleasure. She works extremely hard and cares so much about our company. She is an irresistible part of our team!” – Cornelius, Supervisor

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