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May started her career in Legal Support Help as a data entry admin and eventually became a medical summary specialist. After two years, her client had her work directly for their personal injury law firm located in Wisconsin.

CLIENT FEEDBACK:

May

Tasks:
  • Call medical providers for client treatment updates

  • Prepare medical chronologies

  • Draft and send requests for missing medical records and bills

  • Call providers to follow up on requests

  • Draft medical summaries

  • Compute the mileage and wage loss

Facts:
  • She has 8 years of combined experience as a Customer Service Representative.

  • She worked as a hotel reservation specialist for 3 years in Dubai.

  • She took up Education in college.

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